Last updated: July 29, 2026

1. Agreement to these Terms

These Terms of Service ("Terms") govern your access to and use of viskasleep.com (the "Site") and your purchase of products from -, a limited company (aktiebolag) organized under the laws of Sweden, org. no. - ("Viska," "we," "us"). By using the Site or placing an order, you agree to these Terms and to our Privacy Policy, Shipping Policy, Return Policy, and Safety & Disclaimers page, each incorporated by reference. If you do not agree, do not use the Site.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to purchase from the Site. Our products are intended for use by adults only. We currently sell and ship within the United States.

3. Our products; wellness disclaimer

Viska products are general wellness products. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, including snoring or sleep apnea. Nothing on the Site is medical advice, and no statement on the Site should be read as a claim of therapeutic effect. Individual experiences vary.

Before use, you must read the warnings and contraindications on our Safety & Disclaimers page and on the product packaging. Do not use Viska products if you have or suspect sleep apnea or any sleep-related breathing disorder; cannot breathe comfortably through your nose; are congested; have consumed alcohol or sedatives; have broken or irritated skin at the application area; or are under 18. If you are pregnant, have a respiratory condition, or are unsure whether the product is appropriate for you, consult a physician before use.

4. Orders, pricing, and payment

(a) All prices are in U.S. dollars. Applicable taxes are calculated at checkout. (b) Your order is an offer to purchase; we accept it when we ship. We may refuse or cancel any order (including for suspected fraud, pricing errors, or resale activity) and will refund any amount charged for a cancelled order. (c) "Compare at" prices reflect our standard non-promotional price for the referenced quantity. Promotional prices apply only while displayed. (d) Payment is processed by third-party processors (including Shopify Payments, Shop Pay, PayPal, and Klarna). Your use of those services is subject to their terms. Installment options (e.g., Klarna) are agreements between you and that provider. (e) Discounts apply as displayed at checkout and cannot be combined unless expressly stated. Quantity ("bundle") pricing applies automatically at the displayed thresholds.

5. Shipping; risk of loss

We ship to U.S. addresses and Worldwide. Shipping is free on U.S. orders unless otherwise stated at checkout. Delivery estimates are estimates, not guarantees. Title and risk of loss pass to you upon our delivery of the package to the carrier; however, we will reasonably assist with lost-in-transit claims — contact hello@viskasleep.com.

6. 30-Night Money-Back Guarantee

We offer a satisfaction guarantee on your first purchase of the 30-Night Reset: (a) Use the product for your full 30 nights. If you are not satisfied, email hello@viskasleep.com within 30 days after the end of your first 30-night period (i.e., within 60 days of delivery) with your order number. (b) We will refund your purchase price to your original payment method. No product return is required unless we request one. (c) Limit: one guarantee claim per customer and per household, applicable to the first purchase only (including the first delivery of a first-time subscription). Additional packs in a first bundle order are included in the refund. (d) The guarantee is void where prohibited and does not cover purchases from unauthorized resellers. (e) This guarantee is in addition to, and does not limit, any rights you have under applicable law or our Return Policy.

7. Returns

Except as provided under the Guarantee, returns are governed by our Return Policy. Nothing in these Terms limits any non-waivable statutory rights.

8. Subscriptions

(a) What you're agreeing to. If you select a subscription ("Subscribe & Save"), you authorize us (through our subscription platform and payment processor) to charge your payment method on a recurring basis at the price and delivery cadence displayed at checkout (e.g., every 30, 60, or 90 nights), until you cancel. (b) Price. Your subscription price will not increase without at least 30 days' advance notice by email; if you do nothing after a price-change notice, the new price applies to subsequent renewals, and you may cancel at any time before then. (c) Cancel, skip, pause. You can cancel, skip, or pause at any time in your account portal — cancellation takes two clicks and no contact with support. Cancellation is effective immediately for any renewal not yet billed. Charges already billed are handled per the Guarantee and Return Policy. (d) Cancellation mechanism. Cancelling is at least as easy as subscribing, consistent with applicable law (including the FTC's Negative Option Rule and, for California residents, Cal. Bus. & Prof. Code § 17600 et seq.). (e) Failed payments. If a renewal payment fails, we may retry for up to 14 days and pause deliveries until resolved.

9. Proper use; assumption of responsibility

You agree to use products only as directed on the packaging and Safety & Disclaimers page. You are responsible for confirming the product is appropriate for you, including the contraindications in Section 3. Use by persons within the contraindicated categories, use by minors, or use contrary to directions is outside the product's intended use, and you assume responsibility for any such use.

10. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL WARRANTIES NOT EXPRESSLY STATED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT ANY PARTICULAR SLEEP, HEALTH, OR WELLNESS OUTCOME. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA; AND (b) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

12. Indemnification

You will indemnify and hold us harmless from claims arising out of your misuse of the Site or products, your violation of these Terms, or your violation of any law or third-party right.

13. Intellectual property; your content

The Site and all content (including the VISKA name and wordmark, product design, text, and images) are owned by us or our licensors. You may not use them without our written permission. If you submit content (including reviews and photos), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display it in connection with our business; you represent your content is truthful, your own, and reflects your genuine experience.

14. Prohibited conduct

You agree not to: misrepresent your identity; scrape or copy the Site; interfere with its operation; purchase for unauthorized resale; abuse discount codes or the Guarantee; or use the Site in violation of law.

15. Privacy

Our collection and use of personal information is described in our Privacy Policy and, for California residents, our California privacy notices, including your opt-out rights.

16. Dispute resolution

(a) Talk to us first. Before filing any claim, email hello@viskasleep.com with a written description of the dispute; the parties will try in good faith to resolve it within 30 days. (b) Binding arbitration. Any dispute not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be held in the county where you reside or, at either party’s election, by video, telephone, or written submissions. Judgment on the award may be entered in any court of competent jurisdiction. (c) Class action waiver. DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court. (d) Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property infringement. (e) Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing hello@viskasleep.com with your name, order number, and a statement that you opt out of arbitration. (f) Fees. Arbitration fees will be allocated per AAA Consumer Rules; we will not seek attorneys' fees from you unless your claim is found frivolous.

17. Governing law

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-law rules, except that Section 16 is governed by the Federal Arbitration Act. 

18. Changes to these Terms

We may update these Terms; the "Last updated" date will change and material changes will be notified on the Site or by email. Changes apply prospectively. Continued use after changes constitutes acceptance; for subscriptions, material changes will be notified per Section 8(b).

19. General

If any provision is unenforceable, the remainder stays in effect. These Terms (with the incorporated policies) are the entire agreement between you and us regarding the Site and purchases. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger or sale.

20. Contact

Bredgränd 18, 753 20 Uppsala, Sweden. hello@viskasleep.com